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Why automate WhatsApp

Customers expect quick answers. Automation lets a small team reply in seconds without being online all day.

Six ideas to start with

1. Instant greeting and FAQs: answer prices, timings and location automatically.
2. Lead questions: ask what the customer needs and when, so your team gets ready-made leads.
3. Booking and reminders: confirm appointments and remind customers before they come.
4. Order and delivery updates: send status messages without manual typing.
5. Follow-ups: nudge people who asked but did not decide.
6. Feedback requests: ask happy customers for a review.

Keep it compliant

Message only people who have opted in, and use approved templates when you start the conversation.

AI agents on WhatsApp and business automation can handle most of this for you.